Last Updated: June 7, 2025

1. INTRODUCTION

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "User," "you," or "your") and Dealemailmarketing.com ("Company," "we," "us," or "our"), a company registered in Singapore.

Dealemailmarketing.com provides email marketing services, including targeted email campaigns, automation, audience segmentation, newsletter creation, list management, performance tracking, and ongoing optimization (collectively, the "Services").

These Terms govern your access to and use of our website located at dealemailmarketing.com (the "Website") and all related Services.

2. ACCEPTANCE OF TERMS

By accessing our Website, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access the Website or use any Services.

Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes.

3. DEFINITIONS

In these Terms, the following definitions apply:

"Account" means the registered user account you create to access and use the Services.

"Campaign" means any email marketing communication created, scheduled, or sent through the Services.

"Client Data" means all data, content, email lists, subscriber information, and materials you upload, submit, or transmit through the Services.

"Email List" means the collection of email addresses and associated subscriber data you upload or manage through the Services.

"Services" means all email marketing services, tools, features, and functionalities provided by Dealemailmarketing.com.

"Subscriber" means any individual whose email address is included in your Email List.

"Third-Party Tools" means external software, platforms, or applications approved by you and integrated with our Services to facilitate email delivery or related functions.

4. ELIGIBILITY

To use our Services, you must:

(a) Be at least eighteen (18) years of age or the age of legal majority in your jurisdiction;

(b) Have the legal capacity to enter into a binding contract;

(c) Represent a business entity or operate as a sole proprietor engaged in lawful commercial activity;

(d) Not be prohibited from using the Services under the laws of Singapore or any other applicable jurisdiction;

(e) Not have had an Account previously terminated by us for breach of these Terms.

If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.

5. ACCOUNT REGISTRATION AND SECURITY

5.1 Account Creation

To access the Services, you must create an Account by providing accurate, current, and complete information as requested during the registration process. You agree to update your Account information promptly to maintain its accuracy.

5.2 Account Credentials

You are responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify us immediately at [email protected] if you become aware of any unauthorized access to or use of your Account.

5.3 Account Responsibility

You accept full responsibility for all activities that occur under your Account. We will not be liable for any loss or damage arising from your failure to protect your Account credentials.

5.4 One Account Per Entity

Each business entity or individual may maintain only one Account unless expressly authorized in writing by us.

6. USER OBLIGATIONS

As a User of our Services, you agree to:

(a) Use the Services only for lawful purposes and in compliance with all applicable laws, including but not limited to anti-spam legislation, data protection laws, and electronic communications regulations;

(b) Ensure that all Email Lists consist exclusively of Subscribers who have provided valid, verifiable, and documented consent to receive commercial electronic messages from you;

(c) Maintain accurate records of consent for all Subscribers and provide such records upon our request;

(d) Include accurate sender identification and a functional unsubscribe mechanism in all Campaigns;

(e) Honor all unsubscribe requests within ten (10) business days;

(f) Comply with the Personal Data Protection Act 2012 (PDPA) of Singapore, the CAN-SPAM Act, the General Data Protection Regulation (GDPR), and all other applicable data protection and anti-spam laws relevant to your Campaigns;

(g) Ensure all content in your Campaigns is accurate, not misleading, and does not infringe upon the rights of any third party;

(h) Use Third-Party Tools only with proper authorization and in compliance with those tools' terms of service;

(i) Maintain email list hygiene by promptly removing invalid addresses, hard bounces, and unsubscribed contacts.

7. PROHIBITED CONDUCT

You expressly agree not to:

(a) Send unsolicited commercial emails (spam) or Campaigns to individuals who have not consented to receive communications from you;

(b) Use purchased, rented, scraped, or harvested email lists;

(c) Transmit content that is defamatory, obscene, threatening, abusive, hateful, or discriminatory;

(d) Send Campaigns promoting illegal products, services, or activities;

(e) Distribute malware, viruses, phishing schemes, or other harmful code through the Services;

(f) Impersonate any person or entity or misrepresent your affiliation with any person or entity;

(g) Use deceptive subject lines, false header information, or misleading sender names;

(h) Attempt to circumvent, disable, or interfere with security features of the Services;

(i) Access or attempt to access another User's Account without authorization;

(j) Use the Services to send Campaigns related to cryptocurrency schemes, multi-level marketing, adult content, gambling (unless licensed), pharmaceuticals, weapons, or other high-risk industries without prior written approval;

(k) Engage in any activity that damages, disrupts, or impairs the Services or our infrastructure;

(l) Reverse engineer, decompile, or disassemble any portion of the Services;

(m) Resell or redistribute the Services without our prior written consent.

Violation of this Section may result in immediate Account termination without refund.

8. SERVICE SCOPE

8.1 Services Provided

Dealemailmarketing.com provides the following Services:

• Strategic email campaign development and execution
• Email automation and workflow creation
• Audience segmentation and targeting
• Newsletter design and creation
• Email list management and maintenance
• Campaign performance tracking and analytics
• Ongoing optimization and consultation

8.2 Service Availability

We endeavor to maintain Service availability at all times. However, we do not guarantee uninterrupted or error-free access. We may suspend or modify the Services temporarily for maintenance, updates, or circumstances beyond our control.

8.3 Third-Party Tools

The Services may integrate with Third-Party Tools selected and approved by you for email delivery and related functions. We are not responsible for the availability, performance, or policies of Third-Party Tools. Your use of Third-Party Tools is subject to the terms and conditions of those providers.

8.4 Service Modifications

We reserve the right to modify, enhance, or discontinue any aspect of the Services at any time. We will provide reasonable notice of material changes when practicable.

9. PAYMENT TERMS

9.1 Fees

You agree to pay all fees associated with your selected Service plan as displayed on our Website or as agreed in a separate written agreement. All fees are quoted in the currency specified at the time of purchase.

9.2 Payment Processing

All payments are processed securely through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge your designated payment method for all applicable fees.

Your use of Stripe is subject to Stripe's terms of service and privacy policy. We do not store your complete payment card details on our servers.

9.3 Billing Cycle

Subscription fees are billed in advance on a recurring basis according to your selected billing cycle (monthly, quarterly, or annually). One-time service fees are billed upon completion of the agreed scope of work unless otherwise specified.

9.4 Late Payment

If payment is not received by the due date, we reserve the right to suspend your access to the Services until all outstanding amounts are paid in full. We may charge interest on overdue amounts at the rate of one and one-half percent (1.5%) per month or the maximum rate permitted by law, whichever is lower.

9.5 Taxes

All fees are exclusive of applicable taxes. You are responsible for paying all taxes, levies, or duties imposed by taxing authorities in connection with your use of the Services, excluding taxes based on our net income.

9.6 Refunds

Except as required by applicable law or expressly stated in a separate written agreement, all fees are non-refundable. We do not provide refunds for partial months of service, unused Campaign credits, or downgraded accounts.

10. INTELLECTUAL PROPERTY RIGHTS

10.1 Our Intellectual Property

Dealemailmarketing.com retains all rights, title, and interest in and to the Services, including all software, technology, methodologies, designs, trademarks, logos, and content we create or provide (collectively, "Company IP"). Nothing in these Terms grants you any ownership rights in Company IP.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes in accordance with these Terms.

10.2 Client Intellectual Property

You retain all rights, title, and interest in and to your Client Data, including your Email Lists, content, trademarks, and creative materials. By using the Services, you grant us a limited license to use, process, and transmit your Client Data solely to provide the Services.

10.3 Feedback

If you provide suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Services without obligation to you.

11. CLIENT DATA AND DATA PROTECTION

11.1 Ownership

You own all Client Data you submit through the Services. We act as a data processor on your behalf with respect to personal data contained in your Email Lists.

11.2 Data Security

We implement reasonable technical and organizational measures to protect Client Data against unauthorized access, loss, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11.3 Data Processing

We will process personal data only in accordance with your instructions and applicable data protection laws. Where required, we will enter into a separate Data Processing Agreement upon request.

11.4 Data Retention

We retain Client Data for the duration of your Account and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Upon Account termination, you may request deletion of your Client Data in accordance with our data retention policy.

12. DISCLAIMERS

12.1 Services Provided "As Is"

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 No Guarantee of Results

We do not guarantee any specific results, including but not limited to email deliverability rates, open rates, click-through rates, conversion rates, or revenue increases. Campaign performance depends on numerous factors outside our control, including your content quality, Email List health, industry, and Subscriber engagement.

12.3 Third-Party Tools and Services

We disclaim all liability for the acts, omissions, or failures of Third-Party Tools, payment processors, or any third-party services integrated with our Services. Your use of such third-party services is at your own risk.

12.4 Email Deliverability

Email deliverability is affected by factors beyond our control, including recipient email servers, spam filters, sender reputation, and Internet Service Provider policies. We do not guarantee that your Campaigns will reach their intended recipients.

13. LIMITATION OF LIABILITY

13.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEALEMAILMARKETING.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Cap on Liability

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

13.3 Exceptions

The limitations in this Section do not apply to liability arising from (a) our gross negligence or willful misconduct, (b) death or personal injury caused by our negligence, or (c) any liability that cannot be excluded or limited under applicable law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dealemailmarketing.com, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

(a) Your use of the Services;

(b) Your Client Data, including but not limited to any claims that your Email Lists were obtained without proper consent;

(c) Your Campaigns, including any claims of intellectual property infringement, defamation, or violation of applicable laws;

(d) Your breach of these Terms;

(e) Your violation of any applicable law or regulation, including anti-spam and data protection laws;

(f) Any dispute between you and your Subscribers;

(g) Your use of Third-Party Tools in connection with the Services.

We reserve the right to assume exclusive control of the defense of any claim subject to indemnification, and you agree to cooperate fully with our defense.

15. THIRD-PARTY LINKS AND TOOLS

15.1 Third-Party Links

Our Website or Services may contain links to third-party websites, resources, or services. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party websites.

15.2 Third-Party Tools Integration

Our Services integrate with Third-Party Tools that you select and approve for email delivery and related functions. You are solely responsible for ensuring that your use of Third-Party Tools complies with their respective terms of service and applicable laws.

15.3 Disclaimer

Your interactions with third parties, including Third-Party Tools providers, are solely between you and such third parties. We disclaim all liability arising from such interactions or from the products, services, or content provided by third parties.

16. PRIVACY

Your privacy is important to us. Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Services, you consent to the collection and processing of your personal information as described in our Privacy Policy.

For inquiries regarding data protection or privacy, please contact us at [email protected].

17. TERMINATION

17.1 Termination by You

You may terminate your Account at any time by contacting us at [email protected] or through your Account settings. Termination does not entitle you to a refund of any prepaid fees.

17.2 Termination by Us

We may suspend or terminate your Account immediately, without prior notice or liability, if:

(a) You breach any provision of these Terms;

(b) You engage in Prohibited Conduct;

(c) Your use of the Services poses a security risk or may harm our systems, other Users, or third parties;

(d) You fail to pay any amounts owed when due;

(e) We are required to do so by law or regulatory authority;

(f) We discontinue the Services in whole or in part.

17.3 Effect of Termination

Upon termination:

(a) Your right to access and use the Services ceases immediately;

(b) All outstanding amounts become immediately due and payable;

(c) We may delete your Account and Client Data after a reasonable retention period;

(d) Provisions that by their nature should survive termination shall survive, including Sections 10, 12, 13, 14, and 18.

17.4 Data Export

Prior to termination, you may request an export of your Client Data. We will provide such data in a commonly used format within a reasonable timeframe.

18. GOVERNING LAW AND DISPUTE RESOLUTION

18.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions.

18.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Singapore for the resolution of any disputes arising out of or relating to these Terms or the Services.

18.3 Informal Resolution

Before initiating formal legal proceedings, you agree to contact us at [email protected] to attempt to resolve any dispute informally. We will endeavor to resolve disputes within thirty (30) days of receipt of your notice.

18.4 Waiver of Class Actions

To the fullest extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

19. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a revised "Last Updated" date and, where appropriate, by sending notice to the email address associated with your Account.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Services and terminate your Account.

20. GENERAL PROVISIONS

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Dealemailmarketing.com and supersede all prior or contemporaneous agreements, communications, and proposals.

20.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

20.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

20.5 Force Majeure

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, Internet service failures, or third-party service disruptions.

20.6 Notices

All notices required or permitted under these Terms shall be in writing and shall be sent to:

• To Us: [email protected]
• To You: The email address associated with your Account

20.7 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

21. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms or our Services, please contact us at:

Email: [email protected]

Website: dealemailmarketing.com